Last Updated: November 10, 2025
Welcome to Waveconnect! These Terms of Service (“Terms”) govern your use of our website located at thewaveconnect.com (the “Website”) operated by Waveconnect.
Our Privacy Policy also governs your use of the website. By accessing or using the website, you agree to be bound by these Terms and the Privacy Policy (collectively, the “Agreements”). If you do not agree, please contact us at [email protected] before discontinuing use.
If you make a purchase through the website, you may need to provide details such as your payment method, billing address, and shipping information. You warrant that the information provided to us is true, accurate, and complete and that you have the legal right to use the payment method.
Waveconnect may use third-party services to process payments. By submitting payment information, you authorize us to share that information with third-party processors as described in our Privacy Policy .
We reserve the right to refuse or cancel orders for reasons including availability, pricing errors, suspected fraud, or unauthorized transactions.
If your Waveconnect card is delivered with damage or printing issues, you may be eligible for a free one-to-one replacement subjected to returning the damaged card back to Waveconnect for inspection. If your card is non-functional upon delivery, we will provide a full refund or a replacement.
Delivery charges are non-refundable. Please notify the Waveconnect team of any defects within 24 hours of receiving your card by contacting [email protected].
For WAVECONNECT™ LIGHT or WAVECONNECT™ DARK, your first and last name are mandatory. “Role” and “Company” fields must be accurate and appropriate. Invalid entries may be removed automatically. If no role applies, you may keep the field blank and we will print the card without that field.
Company Cards are intended for businesses and organizations. You may include your logo and website URL (optional). We highly encourage you to upload .png files to avoid any printing quality issues.
Custom designs must be requested separately via email at [email protected].
Once an order is placed, you have 24 hours to cancel under any reason cancellation policy. Please verify all details carefully before completing your purchase.
Standard Shipping: Orders are processed and handed to our delivery partner within 1-2 working days (expected delivery 5-7 working days).
Saturday, Sunday, and public holidays are not working days. Delivery times may vary due to logistical issues or fuel shortages. We appreciate your patience as we work to deliver your order as quickly as possible.
All content on this website are a property of Waveconnect or its licensors. You may not copy, modify, distribute, or use any content for commercial purposes without prior written consent.
You agree not to use the website for any unlawful purpose or in any manner that could harm others or disrupt Service functionality. Prohibited activities include, but are not limited to:
When creating an account, you must provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
Waveconnect reserves the right to suspend or terminate accounts that violate these Terms or contain false information.
The website and its original content, features, and functionality remain the exclusive property of Waveconnect and its licensors. Our trademarks and brand assets may not be used without written permission.
You may provide feedback or suggestions by emailing [email protected]. By doing so, you grant Waveconnect a perpetual, royalty-free license to use, modify, and implement your feedback for any purpose.
The service is provided “as is” and “as available.”
Waveconnect makes no warranties, express or implied, regarding website operation or accuracy. We do not guarantee uninterrupted or error-free website and disclaim all implied warranties, including merchantability and fitness for a particular purpose, to the fullest extent permitted by law.
We may terminate or suspend your account and bar access to website immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.
These Terms shall be governed and construed in accordance with the laws of your country, which governing law applies to the agreement without regard to its conflict of law provisions.
We may modify these Terms at any time by posting the updated version on this page. Change to these Terms shall be governed and construed in accordance with the laws of Sri Lanka. It is your responsibility to review this page periodically. Continued use of the website after changes take effect constitutes your acceptance of the revised Terms.
By using the website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
For feedback, comments, or support requests, contact us at: [email protected].